Contact Us
Skype: techomechina
MSN: info@techomechina.com
Phone: +86 1062431711
Fax: +86 1062431800
Email: info@techomechina.com
Building A, UFIDA Software Park
68 Beiqing Rd.
Haidian District
Beijing China 100094
FAQ's
THE COMPANY
2 What kinds of services can TechomeChina offer for my outsourcing IT project?
3 What makes TechomeChina stand out in terms of Offshore IT Outsourcing Service Provider?
5 Is your consultation free or not?
6 How do you guarantee for the quality of the software developed in nearshore / offshore projects?
8 What could happen if I am not sure of functionalities needed?
9 Can I get an initial time and cost estimate about the offshore development?
SECURITY ISSUES
1 What is the condition of data confidentiality, security and stability in your company?
2 How do you guarantee for the credibility of your employee?
CONTRACT AGREEMENTS
1 What service level agreements do you offer?
3 How can my interests be protected if I am dissatisfied with the programmer(s)/service/outcome?
STAFF
1 How do you ensure the ability of your employee?
2 What is the structure of the TechomeChina development team?
3 How can I attract and hire employee(s) to work on my project?
4 Do you have representatives who can fluently speak English?
PRICING
1 What kind of pricing strategy do you have in place for development projects?
PROJECT WORK
1 How do we start a nearshore /offshore software development project?
2 Who do you expect to gain from us during the course of the development?
3 Can I define and enforce our coding standards on your developers?
5 Do you offer service of technical support and maintenance?
TESTING
1 Is testing incorporated as a component within your pricing structure?
CONTACT US
3 When can I contact you during all the day?
THE COMPANY
1 What is Beijing TechomeChina and what experience does it have? How many projects have TechomeChina completed altogether?
TechomeChina is an offshore software outsourcing services in China which has five years of experience in Application Development & Maintenance, Software Product Engineering, Testing Services, IT Training & Staffing, IT Consulting, Business Process Outsourcing and Technical Support Services. We have completed over 200 projects and the success of every single project has largely contributed to our great achievement.
2 What kinds of services can TechomeChina offer for my outsourcing IT project?
As TechomeChina already has 6 years experience in software outsourcing and offshore, we could provide professional programmers and offer the best outsourcing or offshore services at a rather good price. Furthermore, we can ensure the confidentiality of customers’ information and data.
3 What makes TechomeChina stand out in terms of Offshore IT Outsourcing Service Provider?
TechomeChina is engaged to provide world-class information technology services to clients all around the world. TechomeChina offers all kinds of professional software outsourcing services to clients, including software products development, application development & maintenance and testing, with flexible models such as offshore development center, onsite service and total project outsourcing.
4 What technologies does TechomeChina mainly use in nearshore /offshore software development projects?
Programming Languages: C, C++, C#, Java, Delphi, Kylix, Visual Basic, VB .NET, JavaScript, VBScript, Perl, SQL, Lotus Script, Cobol, Assembler.
Net Technologies: HTML, DHTML, XML, XSL, CORBA, COM/DCOM, TCP/IP, IPX/SPX, HTTP/FTP, SMTP, POP3, IMAP, ASP, ASP .NET, Web Forms, JSP, PHP, Web Services, Servlets, RMI, EJB, CGI, ISAPI, Macromedia Flash.
Database: Oracle, Informix SE, WG, Online, DB2, Sybase Anywhere, Sybase System 11, MS Access, MS SQL Server, MySQL.
Platforms: .NET & Windows, Linux, Unix, Sun OS, Solaris, Symbian OS, VMS, BEA Weblogic Tuxedo, Websphere, iPlanet, Mainframe.
Development Tools: UML, IDEF Models, OOD & OOA, ErWin, Power Designer, Rational Tools, Visio, Visual Studio, J Builder, C++ Builder, Delphi, VSS, TFS, CVS.
Other Technologies: OLE, ActiveX, LDAP, X500, OLAP, Internationalization, Unicode, PKI, Smartcards, Strong Security, Framework, Crystal Reports.
5 Is your consultation free or not?
In general, the majority of initial consultations are free. Nevertheless, some professional business consultations will be charged.
6 How do you guarantee for the quality of the software developed in nearshore / offshore projects?
We have both testing team and Quality Assurance (QA) team work on the usability and quality of the products.
7 What the result will be if we decide to stop a software development project which is already running?
Of course, you would stop the project which is already running. However, please send us a notice and more details will be signed on contract.
8 What could happen if I am not sure of functionalities needed?
Our sales team will analyze your business needs and suggestions will be sent to you as early as possible.
9 Can I get an initial time and cost estimate about the offshore development?
Yes, you can have a document with all the details and information about the projects, including work amount, time frame and cost breakdown.
SECURITY ISSUES
1 What is the condition of data confidentiality, security and stability in your company?
ISO/ IEC 27001:2005
We have Information Security Management System (ISMS), including ISMS Team, ISMS Documents and ISMS Key Areas. Besides, we use IP Protection in the following areas: Legal Related, Employee Identification, work environment and Access Privilege.
2 How do you guarantee for the credibility of your employee?
Employees who will be involved in the projects should sign confidentiality agreements with TechomeChina. In addition, they need to login to the security system at their workstations.
CONTRACT AGREEMENTS
1 What service level agreements do you offer?
All the details during the process of the project will be included in our contract.
2 What the result would be if this was over/under estimated? What alternative services can you offer?
We will discuss project plan with our customers, and some changes will be made based on contract.
3 How can my interests be protected if I am dissatisfied with the programmer(s)/service/outcome?
During the overlap period we will provide you with a suitable replacement.
4 Who possesses the right to the sources and software application resulted from nearshore / offshore outsourcing projects?
You own all the rights for the product and the corresponding source code.
Top Back to CONTRACT AGREEMENTS
STAFF
1 How do you ensure the ability of your employee?
We recruit employees through strictly examination, several interviews and 3 months probation.
2 What is the structure of the TechomeChina development team?
It includes Development Team Manager, Group Leaders and Group Members.
3 How can I attract and hire employee(s) to work on my project?
You may hire an individual employee or a combination of employees with different skill sets.
4 Do you have any representatives who can speak fluent English?
Yes, there is at least one person in each group who can speak fluent English.
PRICING
1 What kind of pricing strategy do you have in place for development projects?
We offer Fixed Price and Time and Material Price. Please contact us for more details.
2 How do I make the payment?
Invoice with all details and necessary information will be sent to you from us, and then you would wire your payment to our bank.
3 Are there any extra costs?
All the costs are based on contract.
4 Who pays the travel and accommodation expenses in nearshore/offshore software development projects?
More details will be included on the contract.
5 Do you offer any discount?
Our pricing is based on a long term relationship aimed at giving maximum benefits to our customers.
PROJECT WORK
1 How do we start a nearshore /offshore software development project?
1) Receive client’s requirement
2) Research & Requirement Analysis
3) Prototype Development
4) Code Generation
5) Testing
6) Technical Maintenance
2 Who do you expect to gain from us during the course of the development?
It varies according to the situation. We may ask you to provide us with some information if necessary.
3 Can I define and enforce our coding standards on your developers?
Yes. You can define and enforce your coding standard in your favor on our developers.
4 Can I access code during the development cycle? If so what kind of control method would you use to share the code?
Yes. You can use Subversion (SVN) or Concurrent Versions System (CVS) to access code during the development cycle.
5 Do you offer service of technical support and maintenance?
Yes. We provide technical support and application maintenance services whenever you need.
TESTING
1 Is testing incorporated as a component within your pricing structure?
Yes. Testing is incorporated as a component within our pricing structure, and we have testing engineers managing it.
CONTACT US
1 How do I contact you?
You are welcome to contact us at:
Beijing, P. R. China (Headquarters)
Address: Building A, UFIDA Software Park, No 68, Beiqing Rd., Haidian Dist., Beijing China 100094
Phone: + (86)1062431711
Fax: +(86) 1062431800
Email: info@techomechina.com
Skype: techomechina
2 Can I keep contact with the appropriate parties working on our projects? If so can I communicate with them through phone?
Sure. We would recommend that you interact primarily with the team leader in order to minimize miscommunications with your team. We are comfortable with communication via phone, email or MSN. Of course you can. In order to minimize miscommunications with your team, we would recommend that you interact primarily with the team leader. Communication via phone, email or MSN is OK for us.
3 When can I contact you during all the day?
We would prefer that you and we have all official communication between local time 8.30 am and 5.00pm (Beijing Time).
