American Logistics Website Maintenance and Promotion

The client is a large logistics company located in America, who was established to provide expert logistics operation and management services and resources globally to meet their customers’ challenges. The client has a large and complex web based logistics business management website which has already been developed. In order to save cost, the client company cut their IT budget and outsourced the long-term website maintenance and promotion work to Techome China. Techome China has professional website maintenance and promotion project team who dedicates dozens of websites’ maintenance and promotion for clients came from Western Europe, Northern America, Asia-Pacific area and other places.

The logistics business management website contained three main parts: logistics website contents, customer part (customer accounts) and back-end administrator part (administrator accounts). Logistics website contents included the client company’s profile, logistics services, notice, logistics industry information and news. Their customers can login customer accounts and operate destination, weight, price, goods status, balance, etc. And the back-end administrators had the full authorization of website control and management. The back-end administrator helped customers to solve problems such as login error, user manual instruction, or any other system bugs. The back-end administrator transferred technical issues to our website maintenance and promotion team if they couldn’t fix these technical issues. Also, the website editors (back-end administrators) can edit, update and manage website contents to keep logistics content fresh.

With the source code and back-end authorization delivered by the client, our website development and maintenance team helped the client to monitor the website daily operation, fixed bugs, promoted code, optimized functionalities and database backup. Our team was also in charge of regular website testing, especially after website updating and functionalities optimization. It’s necessary to send the website maintenance daily report to the client to verify bugs and problems.

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